Support

Write to help@frontness.com. One person reads it, and that person built the thing — so say what you were doing and what happened instead, and skip the ticket formalities.

Things worth including

• the address of the site
• which agent you connected, if the question is about one
• what you expected, and what you got

Two answers you may not need to ask for

A draft is not visible to anyone else. Preview addresses need a signed link, and they are never indexed.

An agent cannot publish. It can ask; the request waits for you under Agents.

Something urgent

If a published site is down, write DOWN first in the subject line.